Privacy Policy

Effective date: [18 February 2026]
Last updated: [18 February 2026]

Asset Intel (“we”, “us”, “our”) provides M&E asset surveying and facilities maintenance consultancy services, including asset and condition surveys, lifecycle and cost planning, survey strategy support, CAFM/IWMS-ready data outputs, and independent audit/QA of third-party surveys.

For data protection purposes, we are the data controller for personal data collected through this website and through our general business communications.

Contact details (Data Protection Contact):

• Business name: Asset Intel
   
• Contact name: [Stephen O’Hara]
   
• Email: [info@assetintel.co.uk]
   
• Phone: [07478 710 950]
   
• Address: [4 Jaxon Heights, 74 Windsor Road, Torquay, TQ1 1SX]
   

We may collect:

A. Information you provide

• Name, job title, organisation
   
• Email, phone number, and any address details you provide
   
• Enquiry content (including any attachments you submit, such as templates, scope notes, sample datasets)
   

B. Website usage information (analytics)
If you accept analytics cookies/tracking, we collect information about how visitors use the site, such as pages viewed, approximate location (derived from IP), device/browser information, referral sources, and interactions/events (depending on configuration). This is typically collected via Google Analytics. 

C. Technical/security data
IP address, server logs, and security-related telemetry (e.g., to help keep the site stable and protected).

We do not intentionally collect special category data (e.g., health data) through the website. Please avoid sending sensitive personal data unless it is strictly necessary.

We use personal data to:

1. Respond to enquiries and communicate with you
    
2. Prepare proposals and deliver services, including project administration and reporting
    
3. Manage our business relationship, including invoicing and contract administration
    
4. Operate, secure, and improve the website and our systems
    
5. Understand website performance and usage via analytics (only where consented)
    
6. Comply with legal obligations (e.g., tax/accounting) and handle legal claims where needed
    

We rely on the following lawful bases under UK GDPR (depending on context):

• Contract / steps prior to contract: to provide quotes, proposals, and deliver agreed services
   
• Legitimate interests: to run and protect our business, respond to B2B enquiries, and maintain website security (balanced against your rights)
   
• Legal obligation: where we must keep records or respond to lawful requests
   
• Consent: for non-essential cookies/tracking, including analytics cookies (see section 9)
   

We share data only where necessary, for example with:

• GoDaddy (our website hosting and website builder provider) to host and operate the site and (where used) process website form submissions
   
• Google (Google Analytics) where you consent to analytics tracking
   
• Professional advisers (accountant, insurer, legal advisers) where required
   
• IT and security providers supporting our website and systems
   

We do not sell personal data.

Some providers (for example, Google) may process data outside the UK. Where personal data is transferred internationally, we use appropriate safeguards (such as contractual protections) to help ensure an adequate level of protection.

We keep personal data only as long as necessary for the purposes described:

• Enquiries (no engagement): typically up to 12 months from last contact
   
• Client/project records: typically 6 years after project completion (for contractual and accounting purposes)
   
• Financial records: typically 6 years
   
• Website logs/security records: typically up to 12 months (unless needed for investigations)
   

You have rights under UK GDPR, including the right to:

• Access your data
   
• Correct inaccurate data
   
• Request deletion (in certain circumstances)
   
• Restrict or object to processing (in certain circumstances)
   
• Data portability (where applicable)
   
• Withdraw consent at any time (where we rely on consent)
   

To exercise your rights, contact us using the details in section 1.

Complaints: You can complain to the Information Commissioner’s Office (ICO), the UK data protection regulator.

Our website is built using GoDaddy Websites + Marketing. When enabled, GoDaddy provides a cookie banner that allows visitors to accept or decline tracking. GoDaddy’s help guidance explains that third-party tracking (such as Google Analytics) is only loaded when a visitor accepts tracking. 

Analytics (Google Analytics):
If you accept analytics tracking, Google Analytics may set cookies and collect information about how you use the site to help us understand performance and improve content and user experience. 

Consent requirement:
Under PECR, non-essential cookies (including analytics cookies) generally require user consent, and you must provide clear information about what they do and why. 

How to manage preferences:

• Use the cookie banner choices when you first visit the site; and/or
   
• Use any cookie settings option provided on the site (if present); and/or
   
• Adjust your browser settings to delete or block cookies (note: blocking some cookies may affect site functionality).
   

GoDaddy “Advanced Tracking”:
GoDaddy may also offer an “Advanced Tracking” setting that collects aggregated, anonymised metrics and supports dashboard insights; GoDaddy states this is separate from individual behavioural tracking and is relevant to enabling third-party tracking in Websites + Marketing. 

We use reasonable technical and organisational measures to protect personal data. No website can guarantee absolute security, but we work to prevent unauthorised access, loss, or misuse.

Our website may include links to third-party sites. We are not responsible for their privacy practices; please review their privacy policies separately.

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows the latest revision.